1. Terms and Conditions
Welcome to The Local Lynx! These Terms and Conditions govern your booking and participation in our tours and services in the Sultanate of Oman. By confirming a booking, you agree to be bound by the following terms.
1. Booking and Payment
- Bookings can be made through our website or via approved partners.
- Full payment is required to confirm a reservation unless otherwise stated.
- Payments are accepted in Omani Rial (OMR) and processed via secure payment gateways.
2. Cancellation and Refunds
- Due to the diversity and complexity of our services, cancellation policies may vary depending on the specific tour or activity booked. The applicable cancellation and refund conditions will be clearly stated on the individual booking page or confirmation email.
- By confirming a booking, you acknowledge and agree to the specific cancellation terms associated with that service.
- The Local Lynx reserves the right to cancel a tour due to weather, safety, or unforeseen circumstances. In such cases, customers will be offered a full refund or rescheduling.
3. Health and Safety
- Participants must inform us of any medical conditions or physical limitations prior to the tour.
- You are responsible for assessing your own fitness level and limitations.
- The Local Lynx reserves the right to refuse participation if we believe safety may be compromised.
4. Insurance
- All guests are strongly encouraged to obtain personal travel and health insurance covering adventure activities and travel in Oman.
- The Local Lynx accepts no liability for loss, theft, injury, or damage sustained during the trip unless caused by proven negligence.
5. Responsibility and Conduct
- Guests are expected to respect local culture, wildlife, and environmental regulations.
- We reserve the right to remove any participant from a tour without refund in the event of dangerous, illegal, or disruptive behavior.
6. Intellectual Property
- All content on our website, including text, images, and logos, is the property of The Local Lynx and may not be reproduced without permission.
7. Governing Law
- These terms are governed by the laws of the Sultanate of Oman. Any disputes shall be settled in Omani courts.
2. Privacy Policy
Your privacy is important to us. This policy outlines how The Local Lynx collects, uses, and protects your personal data.
1. We may collect the following information:
- Full name, nationality, and contact details
- Booking and payment information
- Health-related information (if relevant to your tour)
- Feedback and reviews voluntarily submitted
2. Your information is used to:
- Process bookings and payments
- Communicate important tour details
- Ensure safety and health preparedness
- Comply with legal obligations
- Improve our services
3. Sharing of Information:
We do not sell your personal information. We only share data:
- With local partners essential for delivering your experience
- When required by law or government authorities
4. Data Protection
We use secure systems to store and process your data. Only authorized staff have access.
5. Cookies and Analytics
We may use cookies on our website to enhance user experience and track usage patterns. No personally identifiable information is collected through cookies.
6. Your Rights
You may request access to, correction of, or deletion of your data at any time by contacting us at thelocallynx@outlook.com.
3. Liability Waiver and Assumption of Risk
Please read carefully. By participating in any tour or activity provided by The Local Lynx, you agree to the following waiver:
I, the undersigned, understand and acknowledge that participation in outdoor and adventure tours involves inherent risks, including but not limited to:
- Injury due to terrain, wildlife, weather, or transportation
- Illness or accidents in remote areas
- Equipment malfunction or human error
By signing up for a tour, I confirm that:
- I am physically fit to participate in the chosen activity
- I assume full responsibility for any risks, injuries, or damages
- I release The Local Lynx, its guides, and partners from any claims or liability arising from participation
- I agree to follow all instructions given by tour staff and comply with local laws
This waiver is binding on myself, my heirs, legal representatives, and assigns. I confirm that I have read and understood this agreement and that I voluntarily accept its terms.